Membership Retention Manager

Reference number: MRMM-40013
Sector: Leisure/Management
Location: Manchester
Salary: £24k-£25k+benefits

A strong Customer Service focused individual is required to manage the member relations at this premium Health and Fitness Club. Managing a team of receptionists, you will have strong supervisory skills, with the confidence to recruit, train and monitor a team, ensuring the highest standard of service is upheld and work to set kpi's.

Retention of Membership is your key responsibility. You will be a strong relationship builder, and be happy to spend time with members, co-ordinating events and social activities, encouraging feedback, and addressing any problems, queries and complaints.

Are you excellent with people, and administration, with a flair for organising events? If so, apply today!

APPLY NOW ONLINE but please state the job title and reference number at the head of your email and remember to attach your CV.

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