Customer Services Manager

Reference number: CSML-5001
Sector: Property/Management
Location: London
Salary: £19.5k-£25k+ Bonus

A meticulous, highly organised, financially literate individual is required for this Customer Service Manager / Property Administration role within a hugely successful Chartered Surveyors. Exceptional command of written and spoken English is paramount.

As Customer Service Manager, you will deal with a variety of Clients, building relationships, providing creative solutions, strategically drawing upon in-house legal, financial and surveying services.

An “outcome orientated” individual who is confident in making decisions is required for this role, in order to manage tasks effectively, and get things done!

The Service Manager role is a varied one which, to be successful, requires the intellect to grasp the legal framework of a lease, and practical common sense to understand buildings, together with the ability to manage tasks, events and people.

There is no specific training that would make you right for this role, but if some of the above describes you, the employer will provide a full corporate training and support for professional qualifications for the right person. You will shadow a Team Leader until you are confident to meet your own Clients and will be taught how to budget, control expenditure, and find the right bit of legal know how for each situation.

However, experience gained within one or more of these sectors, will be highly advantageous: insurance industry, property industry, banking sector, law

Service Manager package – salary £19.5 - £25k depending on experience + PRP.

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